Member Services Help Guide
Trade helpdesk toll free no.1800 266 0050 (Select IVR option 1)
The primary point of contact for Members pertaining to functions handled by Member Service Department (MSD).
Click here to download "Help Guide"
Services offered by MSD are broadly categorized as:-
- Access to Markets
- Continuous Markets
- Non-continuous Markets
This help guide shall assist members in understanding the specific areas under purview of MSD.
| SR.NO | SYSTEMS/FUNCTIONS | ACTIVITIES |
|---|---|---|
| 1 | Enablement |
|
| 2 | User id |
|
| 3 | Connectivity |
|
| 4 | Co-Location facility |
|
| 5 | NNF Registration |
|
Order and Trade Matching Markets
| SR.NO | NATURE OF QUERY | ACTIVITIES |
|---|---|---|
| 1 | Transactional |
|
| 2 | Operational |
|
| 3 | Technical |
|
| 4 | Test & Simulation Market |
|
Order and Bid Collection Platforms
| SR.NO | SYSTEMS/FUNCTIONS | ACTIVITIES |
|---|---|---|
| 1 | Negotiated Trade reporting platform (NTRP) |
|
| 2 | CBRICS |
|
| 3 | Capital Market Dissemination Board (CMDB) |
|
| 4 | EBID |
|
| 5 | Initial Public Offerings (IPO) - Main board IPO, SME IPO, InvIT IPO, REITS IPO, and Debt IPO |
|
| 6 | Tender Offer (Buyback/Takeover and Delisting), Offer for Sale (OFS) ,Right Issue (Equity Shares and units of InvITs and REITS) and Rights – Call Money Notices (Partly Paid-up Securities) |
|
| 7 | Sovereign Gold Bonds (SGB), Non Competitive Bidding for G-Sec, SDL & T-Bills (NCB) & Subscription of ETF (e-ETF) |
|
| 8 | Mutual Funds-MFSS |
|
Updated on: 02/01/2023
